Welcome to the Person-Reported Outcome Assessment, Continuous Tracking + Feedback (PROACT+F) Hub

PROACT+F Hub enables clinicians and services to proactively assess and monitor treatment outcomes to improve client care.

By continuously collecting outcome measures and delivering meaningful feedback and progress charts to clients and clinicians, PROACT+F Hub:

Streamlines treatment entry
Strengthens client engagement throughout treatment
Increases client knowledge and understanding
Empowers shared clinical decision making
Facilitates collaborative progress checking and outcome evaluation.

Together, this enables clinicians and services to deliver person-centred, data-driven, evidence-based care that continuously improves over time.

Empower decisions with real results.

PROACT+F Hub puts evidence-based, valid, and reliable Person-Reported Outcome Measures (PROMs) at your fingertips - so you can make informed decisions faster.

PROMs assess: mental health, substance use, physical health, wellbeing and quality of life.
Feedback contains hyperlinks to >150 client factsheets
Dashboards display client outcome measure completion in real time
Data-driven insights for personalised treatment planning
Secure and confidential platform
Designed for integration into any treatment setting

How PROACT+F Hub Works for You

For Clinicians

Spend less time on admin and more time working with clients.

Instant access to valid and reliable PROMs
Send outcome measure assessments in seconds using via SMS and email, using secure, client-friendly links
Visually engaging, accessible feedback makes results easier to interpret and discuss
Track client change over time with dynamic progress charts
Supports informed decision making about PROMs and client care

For Small teams

Streamline your workflows and deliver consistent, high quality care.

A central platform to manage outcome measure assessments across your team
Flexible permissions for different clinician roles
Shared insights that align team members’ approaches
Easy-to-implement, user-friendly platform requiring minimal training

For Organisations

Scale quality care while maintaining compliance and best practices.

Standardised PROMs tools across services which meet your needs
Real time data to inform service-level decisions
Admin dashboards to manage users, permissions, and usage
Secure platform aligned with privacy best practices
Instant access to valid and reliable PROMs

Accessible, Visually Engaging Feedback for Clients

Turn complex scores into clear, visual insights. PROACT+F Hub helps clients understand their own progress, supporting collaboration in care and strengthening treatment engagement.

Developed in Partnership with The University of Queensland

Born from evidence-based research and real challenges identified by clinicians, PROACT+F Hub is built to increase accessibility to PROMs and make a measurable difference in mental health and substance use treatment.